Electron Cash

Website: https://electroncash.org

Source code: https://github.com/Electron-Cash/Electron-Cash/

Translations: https://crowdin.com/project/electron-cash

Troubleshooting

Balance is not showing

• Are you using the correct wallet type (EC or EC SLP) and network (mainnet, testnet, testnet4, scalenet)?

• Are you using the latest version of Electron Cash or Electron Cash SLP?
• Is your Electron Cash wallet connected and synchronized?
  • If the light is red or orange: change server (Tools->Network->Server)
  • If it is loading: wait for synchronization

• Did you use the correct derivation path if you have imported a recovery seed?
• Did you try: Wallet -> Scan for more addresses...?

I cannot import a private key

If your key is in hexadecimal format:

• Go to cashaddress.org (move your mouse until it shows 100%)
• Click on Wallet Details
• Enter your private key
• Click View Details
• Now import the WIF compressed key (starts with a 'K' or 'L') from this page in Electron Cash or Electron Cash SLP

Error opening Electron-Cash-x.x.x-setup.exe file: "A referral was returned from the server"

Try the following:

Fix 1:

• Hold the Windows Key and press "R".
• Type "regedit", then press "Enter" to bring up the Registry Editor.
• Navigate to HKEY_LOCAL_MACHINE \ SOFTWARE \ Microsoft \Windows \ CurrentVersion \ Policies \ System.
• Open "ValidateAdminCodeSignatures" and set "Value data" to "0"
• Open "EnableUIADesktopToggle" and set the "Value data" to "0".

Fix 2:

• Hold the Windows Key and press "R".
• Type "gpedit.msc", then press "Enter" to bring up the Local Group Policy Editor.
• Expand "Computer Configuration" > "Windows Settings" > "Security Settings" > "Local Policies" > "Security Options".
• Change the "User Account Control: Only elevate executable that are signed and validated." policy to "Disabled".

The transaction was rejected because it is too large

Rejected transactions are disappointing, but it’s better than the alternative: having your transactions in limbo for weeks, or thinking that your transaction was accepted when it was not. A "the transaction was rejected because it is too large (in bytes)." error usually happens when you are probably trying to spend coins from a mining wallet or a coin faucet.

Bitcoin Cash transactions have a maximum size of 100KB, and you have created a transaction over that size. The solution is to break up the transactions into chunks under 100KB each.

To do this:

• View -> "Show Coins." Click on the "Coins" tab.
• Select about 500 inputs in the Coins Tab
• Alt-click and select "Spend"
• Click Preview and check the size.