Electron Cash

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Website: https://electroncash.org

Source code: https://github.com/Electron-Cash/Electron-Cash/

Translations: https://crowdin.com/project/electron-cash

Troubleshooting[edit]

Balance is not showing[edit]

  • Are you using the correct wallet type (EC or EC SLP) and network (mainnet, testnet, testnet4, scalenet)?

Wallet-type.png

  • Are you using the latest version of Electron Cash or Electron Cash SLP?
  • Is your Electron Cash wallet connected and synchronized?
    • If the light is red or orange: change server (Tools->Network->Server)
    • If it is loading: wait for synchronization

Synchronized.png

  • Did you use the correct derivation path if you have imported a recovery seed?
  • Did you try: Wallet -> Scan for more addresses...?

I cannot import a private key[edit]

If your key is in hexadecimal format:

  • Go to cashaddress.org (move your mouse until it shows 100%)
  • Click on Wallet Details
  • Enter your private key
  • Click View Details
  • Now import the WIF compressed key (starts with a 'K' or 'L') from this page in Electron Cash or Electron Cash SLP

Error opening Electron-Cash-x.x.x-setup.exe file: "A referral was returned from the server"[edit]

Try the following:

Fix 1:

  • Hold the Windows Key and press "R".
  • Type "regedit", then press "Enter" to bring up the Registry Editor.
  • Navigate to HKEY_LOCAL_MACHINE \ SOFTWARE \ Microsoft \Windows \ CurrentVersion \ Policies \ System.
  • Open "ValidateAdminCodeSignatures" and set "Value data" to "0"
  • Open "EnableUIADesktopToggle" and set the "Value data" to "0".

Fix 2:

  • Hold the Windows Key and press "R".
  • Type "gpedit.msc", then press "Enter" to bring up the Local Group Policy Editor.
  • Expand "Computer Configuration" > "Windows Settings" > "Security Settings" > "Local Policies" > "Security Options".
  • Change the "User Account Control: Only elevate executable that are signed and validated." policy to "Disabled".

The transaction was rejected because it is too large[edit]

Rejected transactions are disappointing, but it’s better than the alternative: having your transactions in limbo for weeks, or thinking that your transaction was accepted when it was not. A "the transaction was rejected because it is too large (in bytes)." error usually happens when you are probably trying to spend coins from a mining wallet or a coin faucet.

Bitcoin Cash transactions have a maximum size of 100KB, and you have created a transaction over that size. The solution is to break up the transactions into chunks under 100KB each.

To do this:

  • View -> "Show Coins." Click on the "Coins" tab.
  • Select about 500 inputs in the Coins Tab
  • Alt-click and select "Spend"
  • Click Preview and check the size.